The Heart of Excellent Service

It's been quite sometime since i was an assistant, n getting involved in the doing of things during events.

I remember when i used to be an assistant, i took on each task with alot of joy.

I remember putting my best effort with fervor in making a difference to the participants, knowing that no matter how small my tasks seem to be, I want and can make a difference to others, even if it means helping out with the logistics at the back of the room.

As I studied in Julz's "School of Excellence" n Eng hao's "School of Impeccability" for my Course Supervisor and Team leader trainings, I learnt alot about discipline and excellency from them.
My best trainings came from them, and I honor both my mentors.

However, I began to realize something is greatly missing in my leadership style recently. Somehow, along the way, I got a bit jaded. More often than not, I took on the leadership positions because I knew I could perform the job well, and also because there weren't many ppl whom were ready enough to take on these leadership positions.

During this The Courage to Create (TCC)'s assisting over the weekend made me realize one thing - Beneath a great leader lies great service.

Coming from an assistant point of view made me see clearer what kind of leader I can be, which is providing the best experience for both participants and the assisting team. I no longer put "getting the job done impeccably or doing my role with excellence" as my focus anymore.

The Goal I set from now on for myself as a leader - To Provide Excellence Service.
And impeccability, integrity, intention, intelligence, invisibility, zen, alacrity and discipline are by-the-way thingy. All actions, tasks and roles, forward us towards providing an excellence service.
Along the way, humility and compassion towards the assistants come in, as I forward the team towards providing an excellence service.

Not forgetting, of 'cos, with this unforgettable (and painful) training from Kelvin last thurs after MCW about never allowing compassion at the expense of the company's resources, I also learnt how to be creative in providing an excellent service without wasting the company's resources.
Hehehe... =P

So, I formally declare the opening of my own school of thought/training/whatever-you-called-it : "The School of Excellent Service".

Enrollment begins today. If you, like me, believe that beneath a great leader lies excellence service, I welcome you to enrol with us today.

The Enrollment criteria are as follows:
1) Commitment to results
2) Dedication to servicing others
3) Sensitive and intuitive to your surroundings (including ppl)
4) Compassion
5) Creative


Course fee: Time, Commitment & Effort

What you will get out of the course:
1) Passion for life
2) Joy
3) The Art of Giving & Receiving love
4) Unforgettable Experience
5) The Science & Art of Excellence Service
6) Creativity
7) fill in yourself


Enrol in the School of Excellence Service Today! ; )